Terms of Service

Welcome to CLTCH. These Terms of Service govern your use of our website and your purchase of products from CLTCH.

By accessing our website or placing an order, you agree to these Terms of Service. These terms should be read together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Online Store

CLTCH operates an online store offering T-shirts and related products.

We reserve the right to update our products, prices, product descriptions, availability, and website content when necessary.

Nothing in these Terms limits any rights granted to customers under applicable Egyptian consumer protection laws.

2. Products

We aim to display our products, colors, designs, sizes, and other details as accurately as possible.

However, colors may appear slightly different depending on your device or screen settings.

Customers should review the available product information and size details before placing an order.

3. Prices

All applicable product prices are displayed on our website.

Shipping fees may vary depending on the delivery location and will be displayed during checkout before the order is completed.

We may change product prices or promotions from time to time. Any changes will not affect rights already established for completed orders under applicable law.

4. Orders

When placing an order, customers are responsible for providing accurate and complete information, including:

• Full name

• Phone number

• Delivery address

• Governorate

• Any other information necessary to process and deliver the order

Providing incorrect or incomplete information may result in delays or inability to complete delivery.

We reserve the right to contact customers when reasonably necessary to confirm order or delivery information.

5. Order Availability

All orders are subject to product availability.

If an ordered product becomes unavailable, we will contact the customer and provide an appropriate solution, such as an alternative where accepted by the customer or a refund where applicable.

6. Payment

Available payment methods will be displayed at checkout.

Where Cash on Delivery (COD) is selected, the customer must pay the applicable order total upon delivery.

If electronic payment methods are introduced, any additional applicable payment terms will be displayed during checkout.

7. Shipping and Delivery

CLTCH delivers to supported locations in Egypt.

Shipping fees and estimated delivery times may vary depending on the delivery location.

For more information, please review our Shipping Policy.

8. Returns, Exchanges, and Refunds

Returns, exchanges, defective products, and refunds are handled according to our Return & Refund Policy and applicable Egyptian consumer protection laws.

Nothing in these Terms is intended to restrict or exclude any mandatory consumer rights provided by applicable law.

9. Intellectual Property

Unless otherwise stated, the CLTCH name, branding, original graphics, website content, photographs, and original designs owned by CLTCH may not be copied, reproduced, distributed, or used for commercial purposes without permission.

Third-party names, trademarks, logos, teams, leagues, players, or other intellectual property, where applicable, remain the property of their respective owners.

10. Website Use

You agree not to misuse the website, attempt unauthorized access, interfere with its operation, submit fraudulent orders, or use the website for unlawful purposes.

11. Third-Party Services

Our store may use third-party services, including Shopify, shipping providers, payment providers, and other services necessary to operate the store.

Your use of certain third-party services may also be subject to their applicable terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, CLTCH will not be responsible for losses resulting from circumstances outside our reasonable control.

Nothing in this section excludes or limits liability or consumer rights that cannot legally be excluded or limited under applicable Egyptian law.

13. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our store, services, or applicable requirements.

The latest version will be available on this website.

14. Governing Law

These Terms are governed by the applicable laws and regulations of the Arab Republic of Egypt, including applicable consumer protection requirements.

15. Contact Us

If you have any questions regarding these Terms of Service or an order, please contact CLTCH using the contact information provided on our website.